⦁ DQHO Solutions PTY LTD respects your right to privacy and is committed to safeguarding the privacy of our customers and software application users. We adhere to the National Privacy Principles established by the Privacy Act 1988 (Cth). This policy sets out how we collect, use, disclose, maintain and otherwise handle your personal information. It applies to our websites at https://classif.ai (Site), our cloud application platform https://app.classif.ai (Platform) and all services and information on or in relation to the Site and Platform.
⦁ "Personal information" is information we hold which is identifiable as being about you.
⦁ Collection of personal information
⦁ DQHO Solutions PTY LTD will, from time to time, receive and store personal information you enter onto our Site, our Platform, provide to us directly or give to us in other forms.
⦁ You may provide basic information such as your name, phone number, job title, address and email address to enable us to send information, provide updates and process your service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
⦁ Additionally, we may also collect any other information you provide while interacting with us on our Site or Platform.
⦁ How we collect your personal information
⦁ We may also collect industry standard data from everyone who visits our Site or Platform, such as cookies or log data that automatically records information about
your visit (your browser type, operating system, the URL of the page that referred you, the different actions you performed, and the IP address you used to access pages on the Site). We use this type of information to provide you with an experience that is relevant to your location based on the IP address, to prevent Site misuse, and to ensure the Site is working properly.
⦁ Use of your personal information
⦁ DQHO Solutions PTY LTD may use personal information collected from you to identify you, provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.
⦁ The Application may make third party social media features available to its users. We cannot ensure the security of any information you choose to make public in a social media feature. Also, we cannot ensure that parties who have access to such publicly available information will respect your privacy.
DQHO Solutions PTY LTD may contact you by a variety of measures including, but not limited to telephone, email, sms or mail.
⦁ Disclosure of your personal information
⦁ We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
⦁ We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
⦁ We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of DQHO Solutions PTY LTD, its application, website and customers or third parties.
⦁ Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia. These may include, but are not limited to USA. In doing so, we will endeavor - to the extent of what is practically possible - to ok dasds ds any such shared information.
⦁ If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential
purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
⦁ Security of your personal information
⦁ DQHO Solutions PTY LTD is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
⦁ Our security safeguards include processes such as identity management and access control, network security and encryption of the database that holds all personal information. We have instituted multiple levels of access control for different user types, as well optional multi-factor authentication for administrative access.
⦁ Our Site and Platform are hosted by Google Cloud Platform - Australia zone, and includes native encryption services for data at rest and in transit.
⦁ The systems and data stored in the Platform are all backed up regularly and the backups are all encrypted.
⦁ Access to your personal information
You may request details of personal information that we hold about you in
accordance with the provisions of the Privacy Act 1988(Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at [email protected]
⦁ We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
⦁ Complaints about privacy
⦁ If you have any complaints about our privacy practices, please feel free to send in details of your complaints to [email protected] We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
⦁ Op out right
⦁ You can request to opt-out via email, at [email protected] and we will endeavor to delete your account, and all information supplied by you.
⦁ Software Application
⦁ When you use our Platform
When you come to our Platform we may collect certain information such as unique device ID, the IP address of your device, operating system, the type of internet browsers you use, and information about the way you use the Application. This information is used in an aggregated manner to analyse how people use our application, such that we can improve our service.
⦁ Automatic collection
The software Application may collect certain information automatically, including, but not limited to, the type of device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application.
⦁ Third parties
Our software application may from time to time have links to other applications or websites not owned or controlled by us. These links are meant for your convenience only. Links to third party applications and websites do not constitute sponsorship or endorsement or approval of these third parties. Please be aware that DQHO Solutions PTY LTD is not responsible for the privacy practices of other such applications or websites. We encourage our users to be aware, when they leave our application or website, to read the privacy statements of each and every application or website that collects personal identifiable information.
When you visit the application, we may use GPS technology (or other similar technology) to determine your current location in order to determine the city you are located within and display a location map with relevant advertisements. We will not share your current location with other users or partners.